Payment Infomation

We at Jevina believe that shopping should be as safe and easy as the jewelry we manufacture. We give you a lot of safe payment options and the finest protection for every transaction to make sure of that.

1. Payment Options

We currently accept these safe payment methods:

  • Stripe is a secure payment gateway that can process Visa, MasterCard, American Express (AMEX), Discover, and JCB credit and debit cards. It is both PCI-compliant and encrypted.

  • PayPal: You can pay using your PayPal account or with PayPal Guest Checkout, which is secure and easier.

  • Checks: We accept checks from both individuals and businesses. Please note that orders paid for by check will not be processed until the payment has cleared. This process normally takes 5 to 7 business days.

  • Money Orders: Jevina should be the one who receives the payment. As soon as we get your order, we will check it and process it.

All transactions are done in U.S. dollars (USD). If you live outside the U.S., your bank or payment provider may charge you extra to exchange or handle currency.

2. Safe handling of payments

We value your trust. We employ encryption and other PCI-compliant procedures that are standard in the industry to ensure the secure processing of all payments. Your credit card information is not saved on Jevina’s servers; therefore, your safety and privacy are always protected.

3. Confirmation of the order

After your payment has been processed:

  • You will get an email with the specifics of your order and a receipt.

  • We will confirm payments made by check or money order as soon as the payment clears.

  • If you don’t get a confirmation within 24 hours, please check your spam folder or contact our support team.

4. Fixing problems with payments

If you can’t pay, try these steps:

  • Make sure that the information you submit for your bill matches the information you have for your credit card or PayPal account.

  • Pay with a different method.

  • Obtain in touch with your bank or payment processor to confirm the transaction.

  • If the problem keeps happening, please call our customer support team.

5. How to Get in Touch

You can reach us if you have questions concerning payments.

  • Email: support@jevina.store

  • Help with Clients Hours: Monday to Saturday from 9:00 AM to 6:00 PM (GMT-08:00) Time in Los Angeles (Pacific Standard Time)

  • We can update this Payment Policy whenever we choose without prior notice to you. Please visit this page for the most recent version.

Thank you for picking Jevina. W We care about every aspect of our work, from concept to delivery.